FAQ

Default solution folder, feel free to edit or delete it.

General Pickup Guide
If you are after a certain item, all you need to do is to put down an order and finalize the payment (must be cleared on our end) before 3pm. You will be ab...
Mon, 1 Dec, 2014 at 9:47 AM
Warranty
All of our items comes with 14 Days exchange or refund for Dead On Arrival items. On top of this, you have 3 months Return to Base Warranty with our items (...
Tue, 2 Dec, 2014 at 4:07 PM
Why I can't choose to pick up from a certain warehouse?
Different items are located in different warehouses. If the system does not allow you to pick up from a warehouse, it is probably because that item can'...
Tue, 2 Dec, 2014 at 5:56 PM
Can I view the item on site or pay on pickup?
Most of our depots are just a 3rd Party Logistics place for storage and dispatching goodss. It is not a showroom nor do they have payment facility. All the ...
Wed, 3 Dec, 2014 at 1:22 PM
Why do I have to pay $9.90 pickup fee if I am collecting it myself?
We are based in Melbourne and do not have our own warehouse in other states. The depots in other states are just a third party logistic place. They dispat...
Mon, 29 Feb, 2016 at 3:02 PM